Veronica: Welcome back to our series. Today, we have Martine D., a licensed therapist who has leveraged Careshaper to enhance client engagement. Martine, thank you for joining us.
Martine: Thank you, Veronica. I'm excited to share my experience.
Veronica: Martine, how has sharing therapy notes and files through Careshaper impacted your practice?
Martine: It's been transformative. Careshaper allows me to selectively share therapy notes with my clients via their secure profiles. This transparency fosters trust and encourages clients to be more active participants in their therapy.
Veronica: How do clients access these session notes and files?
Martine: Clients log into their personal Careshaper account, where they can view appointments, modify scheduling, and see the notes I've shared. And what’s great, it's all encrypted and highly secure.
Veronica: Have clients been receptive to this way of working?
Martine: Very much so. Many clients appreciate being able to review what we discussed, reflect on insights, and prepare for upcoming sessions. It empowers them and often leads to more productive therapy sessions.
Veronica: Could you please tell us more?
Martine: Yes, I've noticed increased engagement and progress. Clients are more invested in their therapy when they feel included in the process. They come to sessions better prepared and are more proactive in their personal development.
Veronica: Have there been any challenges in implementing this practice?
Martine: Initially, I was cautious about what to share. It's important to balance transparency with professional judgment about what is therapeutically appropriate. However, Careshaper allows me to control exactly what notes are shared, so I can tailor it to each client's needs.
Veronica: That's great to hear! Do you feel this feature has strengthened your relationships with clients?
Martine: Absolutely! It builds trust and collaboration. Clients feel heard and valued, which is essential in therapy.
Veronica: Would you recommend Careshaper to other therapists looking to enhance client engagement?
Martine: Definitely. It's a tool that not only improves administrative efficiency but also deepens the therapeutic relationship.
Veronica: Thank you for sharing your insights, Martine. It's been enlightening.
Martine: Thank you, Veronica. I'm happy to help.
